Terms & Conditions

Refund Policy for Sophie’s Art School

Due to the nature of the Service (service on subscription) , Sophie’s Art School does not offer refunds, except in special circumstances. You may cancel your subscription at any time in your account. 


When you purchase a product from me, whether a painting, a workshop or any other product, I might require more details than just your name and email. These details I will keep safe on my own secured computer for a reasonable amount of time. I only use your details to deliver the product or service you requested and for no other purposes. As far as it is within my power I will never share your data with anyone or any other company.See also my Privacy Policy.

Payment transactions take place outside of this website, on the secure server of the payment processor. I do not store credit card details on my server.

Paypal’s privacy policy
Stripe’s privacy policy


Sophie holds the copyright to all material on this website, unless stated otherwise. In workshops and courses, students are welcome to use Sophie’s reference photos for their own course work, but cannot use the resulting art works for sale or exhibition. Sophie keeps the copyright on her reference photos and her art works. Sophie will not share student’s work outside the paid art school web pages unless specific permission has been granted from the student. Students are of course welcome to share their artworks, created inside the art school, on their own social media channels and websites. It would be appreciated if it was mentioned that the work was created in Sophie’s Art School. 

Mailing List

When you join my mailing list I will use your name and email address to send you regular updates  of my Art School; such as information about workshops, courses etc.  My mailing list provider helps me monitor the relevance of the content of my emails, so there is tracking in my newsletters. I use Mailchimp as my marketing automation platform. If you join my mailing list you agree that your information (name, email) will be transferred to Mailchimp for processing in accordance with their privacy policy and terms.

You have the opportunity to opt in or out of my email communications. If at any stage you wish no longer to receive any emails from me you can change your preferences via the links at the bottom of the email footer or contact me and ask to be removed.

External Sites

This privacy policy applies to the data collected via this website. It does not apply to any linked sites. I cannot be responsible for the protection and privacy of any data that you provide to linked sites and such sites are not governed by this privacy statement. To learn about the privacy policies of any linked sites, please refer to the privacy statements on those sites.

I use Google Analytics to analyse site usage (e.g. how my users arrive at the site, what they do on the site, what browser they are using and on what operating system etc) in order to improve the user experience. This data is not tied to personally identifiable information. See Google Analytics privacy policy.

I may use external web services on sophieploeg.com to display content within my web pages, for example YouTube or Vimeo for videos. I cannot prevent these external domains from collecting information on your usage of embedded content.

I do not sell or rent any personally identifiable information about you to any third party.

If you have any questions about your data and your privacy, please do not hesitate to contact me.