Payment transactions take place outside of this website, on the secure server of the payment processor. I do not store credit card details on my server.
If you have purchased an online course and you are not happy with it, please contact me as soon as possible. I would appreciate to learn why you are unhappy and can refund your course fees within 14 days of purchasing. Courses with a free trial fall outside this scheme.
I am committed to delivering a privacy-friendly service to web visitors, blog commenters, customers and subscribers.I will only ask for your details if you have requested a product or subscribe to my mailing list. As far as it is within my power I will never share your data with anyone or any other company.
You have the opportunity to opt in or out of my email communications. If at any stage you wish no longer to receive any emails from me you can change your preferences via the links at the bottom of the email footer or contact me and ask to be removed.
Comments and Messages
I may collect and store data you submit to my website, such as messages you post via the website (sophieploeg.com), non-personal data submitted via forms (e.g. ‘comments’ ‘contact form’) and your response to emails I send. When you leave a comment on the blog I may refuse to publish it if I consider it spam, inappropriate or irrelevant.
I may use external web services on sophieploeg.com to display content within my web pages, for example YouTube or Vimeo for videos. I cannot prevent these external domains from collecting information on your usage of embedded content.
I do not sell or rent any personally identifiable information about you to any third party.
If you have any questions about your data and your privacy, please do not hesitate to contact me.